Health A2

Use emergency numbers and 116117 correctly

When you dial 112 and when the doctor Bereitschaftsdienst (Emergency medical service outside of office hours) is responsible.

What is that?

112 is for acute emergencies. 116117 connects with the medical Bereitschaftsdienst (Emergency medical service outside of office hours) outside of practice hours.

Where do I do that?

If possible: insurance card and ID

Required documents

  • Assess symptoms
  • In case of acute danger 112
  • If urgent but not life-threatening 116117
  • Follow instructions

Typical costs

Emergency call yourself free of charge; medical benefits by insurance status.

Note: Costs may vary by state or city.

Progress

  1. 1 Assess symptoms
  2. 2 In case of acute danger 112
  3. 3 If urgent but not life-threatening 116117
  4. 4 Follow instructions

Important German words & sentences

der Notfall - akute Gefahrensituation
Der Bereitschaftsdienst - medizinischer Dienst außerhalb regulärer Zeiten
Die Notaufnahme - Klinikbereich für akute Fälle
Es ist ein medizinischer Notfall.
Ich brauche heute Abend einen ärztlichen Rat.

Common mistakes

  • 112 should not be used for minor complaints without acute danger.

Official source